[Privoxy-users] problem with installation

Federico Franceschini federico_franceschini at yahoo.it
Fri Jun 2 20:17:36 UTC 2017 

"The solution is to delete the _privoxy user and group, which you can achieve most simply by executing uninstall.command in a Terminal window - note that it will need Admin privileges to operate correctly and might not request privilege escalation automatically - if it doesn't you will need to escalate prior to running the script.” i really dont know how to do this :(
> Il giorno 02 giu 2017, alle ore 22:05, Ian Silvester <iansilvester at fastmail.fm> ha scritto:
> 
> The output is:
> 
> _privoxy 
> 
> for both commands, which is correct. All this troubleshooting tells me that your machine has been prey to a known bug (I'm sure Apple would call it a feature) that was introduced in the Mavericks release. Since then, all upgrade installs of macOS internally disable all accounts and groups whose name begin with an underscore, but do not delete them. This leaves all software that depends on such accounts unable to proceed correctly, since it would be incorrect to brute delete/recreate the account and we have no way of establishing whether it has been disabled internally.
> 
> The solution is to delete the _privoxy user and group, which you can achieve most simply by executing uninstall.command in a Terminal window - note that it will need Admin privileges to operate correctly and might not request privilege escalation automatically - if it doesn't you will need to escalate prior to running the script.
> 
> Once the disabled user/group has been removed (re-run those command lines I sent - if you get no output then you know you've succeeded) you can re-execute the installer.
> 
> Ian
> 
> 
> My PGP public key <http://diem.serveftp.net:8080/IanSilvesterPGPPublicKey.asc>
> 
> 
> On Fri, 2 Jun 2017, at 15:18, Federico Franceschini wrote:
>> 
>> 
>> no output with these two commands 
>> 
>> <inline image deleted>
>> 
>>> I
>> 
>> 
>>> l giorno 02 giu 2017, alle ore 20:53, Ian Silvester <iansilvester at fastmail.fm <mailto:iansilvester at fastmail.fm>> ha scritto:
>>> 
>>> It seems there was a line break inserted in the commands I wanted you to run. They should be:
>>> 
>>> /usr/bin/dscl /Local/Default -list /groups | /usr/bin/grep -E '^(_)?privoxy?'
>>> /usr/bin/dscl /Local/Default -list /groups | /usr/bin/grep -E '^(_)?privoxy?'
>>> 
>>> Note the string that grep is searching for. Could you re-run these with the search string included on the command line?
>>> 
>>> 
>>> My PGP public key <http://diem.serveftp.net:8080/IanSilvesterPGPPublicKey.asc>
>>> 
>>> 
>>> On Fri, 2 Jun 2017, at 13:39, Federico Franceschini wrote:
>>>> i had privoxy in past, then i delete it, and now im trying to reinstall it. i do what u told me in terminal and this is the output<Schermata 2017-06-02 alle 19.36.41.png><Schermata 2017-06-02 alle 19.36.56.png><Schermata 2017-06-02 alle 19.37.10.png><Schermata 2017-06-02 alle 19.37.20.png>
>>>> 
>>>>> Il giorno 02 giu 2017, alle ore 19:29, Ian Silvester <iansilvester at fastmail.fm <mailto:iansilvester at fastmail.fm>> ha scritto:
>>>>> 
>>>>> Thanks.
>>>>> 
>>>>> The first issue you have relates to the necessary 'privoxy' user and
>>>>> group creation. Am I correct in understanding that this computer has
>>>>> never had Privoxy installed previously? Could you open Terminal and
>>>>> execute these two commands (which are executed during installation to
>>>>> ascertain whether the privoxy user and group exist) and reply with the
>>>>> output:
>>>>> 
>>>>> /usr/bin/dscl /Local/Default -list /groups | /usr/bin/grep -E
>>>>> '^(_)?privoxy?'
>>>>> /usr/bin/dscl /Local/Default -list /users | /usr/bin/grep -E
>>>>> '^(_)?privoxy?'
>>>>> 
>>>>> If neither command has any outpu, please execute these instead:
>>>>> 
>>>>> /usr/bin/dscl /Local/Default -list /groups
>>>>> /usr/bin/dscl /Local/Default -list /users
>>>>> 
>>>>> 
>>>>> Thanks,
>>>>> 
>>>>> Ian
>>>>> 
>>>>> 
>>>>> My PGP public
>>>>> key[http://diem.serveftp.net:8080/IanSilvesterPGPPublicKey.asc <http://diem.serveftp.net:8080/IanSilvesterPGPPublicKey.asc>]
>>>>> 
>>>>> On Fri, 2 Jun 2017, at 12:55, Ian Silvester wrote:
>>>>>> Okay, could you instead send me the file
>>>>>> /private/var/privoxy_installation.log? You may need to use the Finder
>>>>>> 'Go To' option since the folder /private is likely not shown by default.
>>>>>> 
>>>>>> My PGP public
>>>>>> key[http://diem.serveftp.net:8080/IanSilvesterPGPPublicKey.asc <http://diem.serveftp.net:8080/IanSilvesterPGPPublicKey.asc>]
>>>>>> 
>>>>>> On Fri, 2 Jun 2017, at 12:44, Federico Franceschini wrote:
>>>>>>> i have already check this, there are only the files i show u
>>>>>>>> Il giorno 02 giu 2017, alle ore 18:37, Ian Silvester <iansilvester at fastmail.fm <mailto:iansilvester at fastmail.fm>> ha scritto:
>>>>>>>> 
>>>>>>>> And there is no install.log file at all? Just these 3 files? Could you
>>>>>>>> follow the process 'Show/Hide Hidden Files the Long Way' at this URL:
>>>>>>>> http://ianlunn.co.uk/articles/quickly-showhide-hidden-files-mac-os-x-mavericks/ <http://ianlunn.co.uk/articles/quickly-showhide-hidden-files-mac-os-x-mavericks/>
>>>>>>>> and then send a screenshot of a Finder window showing the folder
>>>>>>>> /Applications/Privoxy?
>>>>>>>> 
>>>>>>>> My PGP public
>>>>>>>> key[http://diem.serveftp.net:8080/IanSilvesterPGPPublicKey.asc <http://diem.serveftp.net:8080/IanSilvesterPGPPublicKey.asc>]
>>>>>>>> 
>>>>>>>> On Fri, 2 Jun 2017, at 12:22, Federico Franceschini wrote:
>>>>>>>>> 
>>>>>>>>>> Il giorno 02 giu 2017, alle ore 18:08, Ian Silvester <iansilvester at fastmail.fm <mailto:iansilvester at fastmail.fm>> ha scritto:
>>>>>>>>>> 
>>>>>>>>>> Thanks Federico - the file seems to be stripped when posting to the list
>>>>>>>>>> - despite what I said earlier please send it directly to my personal
>>>>>>>>>> email address?
>>>>>>>>>> 
>>>>>>>>>> My PGP public
>>>>>>>>>> key[http://diem.serveftp.net:8080/IanSilvesterPGPPublicKey.asc <http://diem.serveftp.net:8080/IanSilvesterPGPPublicKey.asc>]
>>>>>>>>>> 
>>>>>>>>>> On Fri, 2 Jun 2017, at 11:38, Federico Franceschini wrote:
>>>>>>>>>>> i have these files
>>>>>>>>>>> 
>>>>>>>>>>>> Il giorno 02 giu 2017, alle ore 17:28, Ian Silvester <iansilvester at fastmail.fm <mailto:iansilvester at fastmail.fm>> ha scritto:
>>>>>>>>>>>> 
>>>>>>>>>>>> Okay, so next step is please could you send the file install.log that
>>>>>>>>>>>> you should find in the folder /Applications/Privoxy.
>>>>>>>>>>>> 
>>>>>>>>>>>> My PGP public
>>>>>>>>>>>> key[http://diem.serveftp.net:8080/IanSilvesterPGPPublicKey.asc <http://diem.serveftp.net:8080/IanSilvesterPGPPublicKey.asc>]
>>>>>>>>>>>> 
>>>>>>>>>>>> On Fri, 2 Jun 2017, at 11:25, Federico Franceschini wrote:
>>>>>>>>>>>>> same problem with lastest version, same error
>>>>>>>>>>>>> 
>>>>>>>>>>>>>> Il giorno 02 giu 2017, alle ore 17:14, Ian Silvester <iansilvester at fastmail.fm <mailto:iansilvester at fastmail.fm>> ha scritto:
>>>>>>>>>>>>>> 
>>>>>>>>>>>>>> Thanks for the screenshot Federico - please could you always reply to
>>>>>>>>>>>>>> the list address rather than directly to my personal email address?
>>>>>>>>>>>>>> These support issues can then become a form of knowledge base for future
>>>>>>>>>>>>>> users who experience similar issues.
>>>>>>>>>>>>>> 
>>>>>>>>>>>>>> First of all, please could you use the latest version - 3.0.26 - which
>>>>>>>>>>>>>> you can download at:
>>>>>>>>>>>>>> http://www.privoxy.org/sf-download-mirror/Macintosh%20%28OS%20X%29/3.0.26%20%28stable%29/Privoxy%203.0.26%2064%20bit.pkg <http://www.privoxy.org/sf-download-mirror/Macintosh%20%28OS%20X%29/3.0.26%20%28stable%29/Privoxy%203.0.26%2064%20bit.pkg>
>>>>>>>>>>>>>> 
>>>>>>>>>>>>>> Let me know if you still see the same issue,
>>>>>>>>>>>>>> 
>>>>>>>>>>>>>> Ian
>>>>>>>>>>>>>> 
>>>>>>>>>>>>>> 
>>>>>>>>>>>>>> My PGP public
>>>>>>>>>>>>>> key[http://diem.serveftp.net:8080/IanSilvesterPGPPublicKey.asc <http://diem.serveftp.net:8080/IanSilvesterPGPPublicKey.asc>]
>>>>>>>>>>>>>> 
>>>>>>>>>>>>>> On Fri, 2 Jun 2017, at 10:50, Ian Silvester wrote:
>>>>>>>>>>>>>>> Hi Federico,
>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>> In order to assist you I'll need a few more details. What error
>>>>>>>>>>>>>>> message(s) are you getting that prevent this installation?
>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>> Cheers,
>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>> Ian
>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>> My PGP public
>>>>>>>>>>>>>>> key[http://diem.serveftp.net:8080/IanSilvesterPGPPublicKey.asc <http://diem.serveftp.net:8080/IanSilvesterPGPPublicKey.asc>]
>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>> On Fri, 2 Jun 2017, at 10:44, Federico Franceschini wrote:
>>>>>>>>>>>>>>>> I cant install the 3.0.24 64 bit.pkg
>>>>>>>>>>>>>>>> <https://www.privoxy.org/sf-download-mirror/Macintosh%20%28OS%20X%29/3.0.24%20%28stable%29/Privoxy%203.0.24%2064%20bit.pkg <https://www.privoxy.org/sf-download-mirror/Macintosh%20%28OS%20X%29/3.0.24%20%28stable%29/Privoxy%203.0.24%2064%20bit.pkg>>
>>>>>>>>>>>>>>>> privoxy on my mac. i’m using mac os sierra 10.12.5 
>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>> _______________________________________________
>>>>>>>>>>>>>>>> Privoxy-users mailing list
>>>>>>>>>>>>>>>> Privoxy-users at lists.privoxy.org <mailto:Privoxy-users at lists.privoxy.org>
>>>>>>>>>>>>>>>> https://lists.privoxy.org/mailman/listinfo/privoxy-users <https://lists.privoxy.org/mailman/listinfo/privoxy-users>
>>>>>>>>>>>>>>> _______________________________________________
>>>>>>>>>>>>>>> Privoxy-users mailing list
>>>>>>>>>>>>>>> Privoxy-users at lists.privoxy.org <mailto:Privoxy-users at lists.privoxy.org>
>>>>>>>>>>>>>>> https://lists.privoxy.org/mailman/listinfo/privoxy-users <https://lists.privoxy.org/mailman/listinfo/privoxy-users>
>>>>>>>>>>>>>> _______________________________________________
>>>>>>>>>>>>>> Privoxy-users mailing list
>>>>>>>>>>>>>> Privoxy-users at lists.privoxy.org <mailto:Privoxy-users at lists.privoxy.org>
>>>>>>>>>>>>>> https://lists.privoxy.org/mailman/listinfo/privoxy-users <https://lists.privoxy.org/mailman/listinfo/privoxy-users>
>>>>>>>>>>>>> 
>>>>>>>>>>>>> _______________________________________________
>>>>>>>>>>>>> Privoxy-users mailing list
>>>>>>>>>>>>> Privoxy-users at lists.privoxy.org <mailto:Privoxy-users at lists.privoxy.org>
>>>>>>>>>>>>> https://lists.privoxy.org/mailman/listinfo/privoxy-users <https://lists.privoxy.org/mailman/listinfo/privoxy-users>
>>>>>>>>>>>> _______________________________________________
>>>>>>>>>>>> Privoxy-users mailing list
>>>>>>>>>>>> Privoxy-users at lists.privoxy.org <mailto:Privoxy-users at lists.privoxy.org>
>>>>>>>>>>>> https://lists.privoxy.org/mailman/listinfo/privoxy-users <https://lists.privoxy.org/mailman/listinfo/privoxy-users>
>>>>>>>>>>> 
>>>>>>>>>>> _______________________________________________
>>>>>>>>>>> Privoxy-users mailing list
>>>>>>>>>>> Privoxy-users at lists.privoxy.org <mailto:Privoxy-users at lists.privoxy.org>
>>>>>>>>>>> https://lists.privoxy.org/mailman/listinfo/privoxy-users <https://lists.privoxy.org/mailman/listinfo/privoxy-users>
>>>>>>>>>> _______________________________________________
>>>>>>>>>> Privoxy-users mailing list
>>>>>>>>>> Privoxy-users at lists.privoxy.org <mailto:Privoxy-users at lists.privoxy.org>
>>>>>>>>>> https://lists.privoxy.org/mailman/listinfo/privoxy-users <https://lists.privoxy.org/mailman/listinfo/privoxy-users>
>>>>>>>>> 
>>>>>>>>> Email had 3 attachments:
>>>>>>>>> + startPrivoxy.sh
>>>>>>>>> 2k (application/x-sh)
>>>>>>>>> + stopPrivoxy.sh
>>>>>>>>> 2k (application/x-sh)
>>>>>>>>> + uninstall.command
>>>>>>>>> 6k (application/octet-stream)
>>>>>>> 
>>>>>>> _______________________________________________
>>>>>>> Privoxy-users mailing list
>>>>>>> Privoxy-users at lists.privoxy.org <mailto:Privoxy-users at lists.privoxy.org>
>>>>>>> https://lists.privoxy.org/mailman/listinfo/privoxy-users <https://lists.privoxy.org/mailman/listinfo/privoxy-users>
>>>>>> _______________________________________________
>>>>>> Privoxy-users mailing list
>>>>>> Privoxy-users at lists.privoxy.org <mailto:Privoxy-users at lists.privoxy.org>
>>>>>> https://lists.privoxy.org/mailman/listinfo/privoxy-users <https://lists.privoxy.org/mailman/listinfo/privoxy-users>
>>>>> _______________________________________________
>>>>> Privoxy-users mailing list
>>>>> Privoxy-users at lists.privoxy.org <mailto:Privoxy-users at lists.privoxy.org>
>>>>> https://lists.privoxy.org/mailman/listinfo/privoxy-users <https://lists.privoxy.org/mailman/listinfo/privoxy-users>
>>>> 
>>>> <Schermata 2017-06-02 alle 19.36.41.png>
>>>> <Schermata 2017-06-02 alle 19.36.56.png>
>>>> <Schermata 2017-06-02 alle 19.37.10.png>
>>>> <Schermata 2017-06-02 alle 19.37.20.png>
>>> 
>> 
>> <Schermata 2017-06-02 alle 21.17.33.png>
>

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